Cancellations & Refunds

Thank you for booking at Sawmills Farm, we hope you are looking forward to your stay with us. Despite our best intentions we all know that life can sometimes upset our plans so if you need to cancel or make a change to your booking please contact us as soon as possible.

Bookings for our campsite and holiday cottage can be cancelled at any time. To do so please email us or call. To receive a full refund* please cancel at least 28 days or more before your arrival date.

Outlined below are our refund terms

Cancellation days before arrivalRefund amount
28 days and moreFull Refund ( 100%)
14-27 days before arrivalHalf Refund (50%)
8-13 days before arrivalQuater refund ( 25%)
1-7 days before arrivalZero Refund (0%)

Cancellations due to COVID

If you need to cancel your visit due to COVID please notify us as soon as possible. If you cancel your booking more than 28 days before arrival we provide a full refund. For bookings cancelled less than 28 days before arrival we provide a full credit that can be used against a future booking. Please contact us to rebook your visit.

  • Refunds can take up to 5 working days to show back up in your account.

By email:  info@sawmillsfarm.co.uk